After one of the most disastrous launches of a AAA title ever, rivalled only by the likes of Assassins Creed: Unity, Warner Brothers have decided to suspend all sales of the PC version of Batman: Arkham Knight. The game received unprecedented levels of condemnation after it was revealed that the game had a forced 30fps lock and was missing several graphical features, noteably ambient occlusion and a multitude of textures, resulting in the game actually looking better on the PS4 and Xbox One. Users could disable the 30fps lock, but many users were reporting that they were completely unable to run the game at a stable framerate even with low graphical settings enabled.
As a result, the user backlash has been loud and clear. The Steam store page for the game currently has a rating of "Mostly Negative" with 68% of reviews (at time of writing) being negative. Metacritic has also seen the same treatment, with the game reaching a user score of only 1.5 out of 10.
The damage to Warner Brothers and Rocksteady's reputation must have been considered severe enough that a suspension of all PC game sales was the only way to prevent further damage. It would also be hard not to imagine that the newly implemented Steam refund policy did not play a large part in this decision, with many users stating that they took advantage of the policy for this game. Likewise, Green Man Gaming are also offering refunds if the game is not fixed following the first big patch.
*Update* GMG are now honouring refund requests. Source
I guess you can interpret Luckey's comments both ways... Yes to a a 2015 release or No, but can't quite help thinking that adding 300 hundred employees thanks to the Facebook buyout has probably just added more levels of management and change process/approval that will lead to delays.