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Old 25-Mar-2011, 17:21   #1
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Windows 7 password Reset

Right, so i got my pc back today, and i turn it on. it automatically signed on as the username of CCL which i made for the company it was going back to, as my own username has a password so they couldnt see my stuff.

Im suprised that it automatically logged them in firstly. So i log off, and log myself in. I delete the CCL files and account. I restart pc, and now it shows that CCL is there, and my profile has gone missing. It also said incorrect password, which means it seems to be trying to automatically sign in?!?!

so where has my username gone? and why is CCL there?

Anyway, how do i reset the password on windows 7? i tried safe mode, but as it boots in safe mode, it goes to login page and says wrong password inputted.

EDIT: i would prefer to use USB to fix it.
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Old 25-Mar-2011, 17:32   #2
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How did you delete the CCL files and account?
Ideally, you go to Control Panel - System - Advanced System Settings in menu. Click the Settings... button in User Profiles section, then select the CCL user and hit Delete.
Then go to Administrative Tools in Control Panel, Computer Management - Local Users and Groups - Users, then delete the CCL user that is probably still there.

I suspect the "administrator" account is disabled (which it is on a standard Win 7 install) as it's not showing as an account you can login to.
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Old 25-Mar-2011, 17:33   #3
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Is the CCL account an admin account?
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Old 26-Mar-2011, 01:00   #4
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pogostick for the win. Im thick as shit when it comes to pcs, and i seem to have the most stupid issues come up too. im glad you guys find my troubles and stupidity hilarious :/

thanks for your help again guys. Dont know whats happened there tbh.
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Old 26-Mar-2011, 01:02   #5
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ffs, just as i say that, i restart, and somehow CCL is back as a username, and my username is gone. gonna have to use pogostick again, but after that im stuck.
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Old 26-Mar-2011, 01:08   #6
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Assuming you've got a windows 7 disk, have you tried a system restore to a date before you sent your PC off?
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Old 26-Mar-2011, 02:01   #7
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dont have a cd, but dont need to. done a restore from 17th March. All seems to be well now. hope i didnt lose much. had to do a load of updates like SP1.
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Old 30-Mar-2011, 17:30   #8
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Quote:
Originally Posted by DEV^S View Post
Im thick as shit when it comes to everything
Fixed.
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