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Old 11-Apr-2010, 19:52   #1
cheekyjay
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Having Internet connection issues

Right! Where do I start

I recently had sky installed, with Broadband, and have been pleasantly surprised. Good speeds, better than what I was getting with Virgin Media. So all good there.

However, I recently thought I'd try to "optimize" my connection. I ran a programme called TCP Optimiser, carefully making a backup of my settings as per some instructions on the SkyUser website. Problem is it didnt seem to work very well (errored half way through). So I tried to return to my backup settings.

This failed, essentially asking me for my administrator login details on this VISTA machine (God knows what they are).

I now seem to be able to connect to most websites via firefox (although IE has problems). What I cannot get to function is any portlet that opens up a secure connection to my bank, ie when paying for things online via my credit card (or even paying it off online!!)

Checked on my machine in the loft, and it is nothing to do with my router, as I can do all the things I expect to do on that machine


Can anyone help? I am running Vista Home on the machine that has a problem.

I'm really stuffed by not being able to pay for things online................... HELP!
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Old 11-Apr-2010, 20:10   #2
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Any odd entries in your "hosts" file? To be found in C:\Windows\System32\drivers\etc folder

usually just 127.0.0.1 localhost in there (unless you have adblocker apps installed that may use it.)
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Old 12-Apr-2010, 08:59   #3
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Okay, checked this folder, and it shows the following files:

hosts
lmhosts.sam
networks
protocol
services

I do have no script running on firefox
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Old 12-Apr-2010, 09:12   #4
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Open up the hosts file... in notepad
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Old 12-Apr-2010, 09:14   #5
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Oh and...

Ensure SSL 2.0 and SSL 3.0 are enabled in your browser settings. Click Tools -> Internet Options... -> Advanced tab. Find Use SSL 2.0 and Use SSL 3.0 and ensure both are checked.
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Old 12-Apr-2010, 11:13   #6
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Hosts file contains:

# Copyright (c) 1993-2006 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host


::1 localhost


Looking for SSL encryption. Can only find 'Use SSL 3.0' , which is ticked

I do have 'Use TLS 1.0' ticked also
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Old 15-Apr-2010, 11:01   #7
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Managed to sort this.

As I dont really use IE anymore (just for a few sites that arent fully compatible with Firefox) I reset all the options.

This seemed to fix my issue on firefox too, obviously some shared settings)

Thanks for your help along the way
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